What is a Software Training Manager?
Software training managers develop plans to introduce new software through classroom and/or online training. They then execute those plans, which might involve directly training customers or training employees of their own companies, who in turn will train customers.
Since software is frequently updated, software training managers must ensure that their training programs remain up-to-date, and they must amend their programs as needed to meet individual customer's needs. Once training is complete, software training managers might be charged with assessing the success of both the training and the new software.
|Educational Requirements||Bachelor's degree; some positions might require a master's degree|
|Job Skills||Interpersonal skills, problem-solving skills, ability to travel|
|Median Salary (2017)*||$108,250 (for training and development managers)|
|Job Outlook (2016-2026)*||10% (for training and development managers)|
Source: *U.S. Bureau of Labor Statistics
Software training managers typically need a minimum of a bachelor's degree in a STEM (science, technology, education and mathematics) related field. Employers also tend to seek job candidates with experience in classroom and online training environments. Additionally, if the software is specific to a certain field, such as health care, employers might prefer candidates with some experience in that field.
Since they frequently interact with both co-workers and customers, software training managers need strong interpersonal skills, including excellent oral and written communication skills and the ability to collaborate. They also need problem-solving skills to be able to quickly adjust training modules if issues arise.
Because training is sometimes provided onsite, software training managers also must have the ability - and willingness - to travel on a regular basis. This might include providing their own transportation as well as having a valid driver's license.
Career Outlook and Salary
The U.S. Bureau of Labor Statistics (BLS) doesn't compile employment information specific to software training managers, but it does report information for the broader category of training and development managers, which would include software training managers. The BLS reported that training and development managers in general should see a 10% increase in employment opportunities between 2016 and 2026. This was faster than the average for all U.S. jobs.
As of May 2017, training and development managers in general earned a median annual salary of $108,250, according to the BLS.
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