What Is a Regional Operations Manager? - Salary & Job Description

May 11, 2019

Learn more about a career as a regional operations manager. This article will focus on the job description, educational requirements, median salary, and job outlook statistics.

Career Definition of a Regional Operations Manager

Regional operations managers usually manage multiple stores, factories, plants, or other facilities for an organization. The duties of a regional operations manager are varied and numerous. This manager typically assumes responsibility for planning and implementing day to day practices for multiple facilities belonging to an organization. Planning might include ensuring the efficient and proper use of materials and human resources over an assigned region. Regional operations managers often create and implement policies for their given region and report to an organization's top executives. These managers often work to identify existing and potential problems in their region's facilities and implement plans to alleviate those problems. Occupational safety regulatory oversight may be a key responsibility, so the manager must ensure workplace compliance as well as addressing and resolving any workplace safety issues that may arise.

Regional operations managers serve in a supervisory capacity. They typically communicate policy initiatives to individual facility managers and work to ensure that each facility complies with these initiatives. Managers must communicate effectively with individual managers and other supervisory personnel. They provide feedback as well as serving in a mentoring role in developing employee growth and job performance, as well as performing disciplinary actions and job termination when necessary. These managers must maintain open lines of communications at all times with individual facilities management as well as an organization's higher level executives. They often conduct personnel job performance evaluations and make recommendations to executive management regarding such matters as the condition of equipment in each facility, as well as the overall maintenance of each individual facility in the manager's assigned region.

Educational Requirements Bachelor's degree
Job Skills Ability to work with little supervision, strong problem-solving skills, keen communication skills, good knowledge of occupational safety regulations, ability to effectively supervise others, expert knowledge of work practices and policies
Median Salary (2018)* $100,930 (general and operations managers)
Job Outlook (2016-2026)* 9% (general and operations managers)

Source: *U.S. Bureau of Labor Statistics

Required Education

Bachelor's degrees are preferred for regional operations managers. Practical prior supervisory experience is often required. Proficiency in various Microsoft Office applications might be a requirement.

Required Skills

Regional operations managers must possess the ability to work with little to no direct supervision because they oversee multiple individual facilities within an organization. Because occupational safety regulations are so very important, the regional operations manager must have a good working knowledge of current occupational safety regulations to ensure compliance as well as address potential violations or problems that may arise. Strong supervisory skills are imperative because regional operations managers oversee individual facilities managers and other supervisory personnel, in addition to non-management employees. These managers must possess considerable communications and problem-solving skills because they must keep information flowing to individual personnel at facilities and to high-level organization executives in identifying workplace problems, communicating policy initiatives, and implementing goal setting initiatives.

Career Outlook and Salary

The U.S. Bureau of Labor Statistics (BLS) reported that the career outlook for general and operations managers is 9% growth from 2016-2026. The BLS reports that this outlook is average compared to all other occupations. In addition, the BLS reported that in 2018 the median annual salary for general and operations managers was $100,930.

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