Be an ATM Technician: Career Overview and Training Requirements

Find out how to become an ATM technician. Research the education and training requirements, and learn about the experience you need to advance your career in ATM technology. View article »

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  • 0:03 Should I Become an ATM…
  • 1:02 Get Electronics Training
  • 1:40 Seek Employment
  • 2:28 Pursue a Professional…

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Video Transcript

Should I Become an ATM Technician?

Automated teller machine (ATM) technicians install, maintain, and repair ATMs, usually for financial institutions. Heavy lifting is sometimes required, and techs sometimes have to be available on call to repair machines on weekends, evenings, and holidays.

Degree Level Certificate or associate's degree preferred
Degree Field Electronics, computer science, mechatronic technology
Experience At least 1-3 years of experience servicing ATM or office machine equipment
Key Skills PC and software installation knowledge; understanding of ATM technology and equipment desired, knowledge of mechanical equipment; ability to lift 50 pounds, a clean driving record, willingness to travel to make service calls, ability to respond to emergency dispatch calls, background investigation may be required by employer
Mean Salary (2015)* $38,990 (for computer, automated teller, and office machine repairers)

Sources: *U.S. Bureau of Labor Statistics, job postings from November 2012

Let's look at the step-by-step process to become an ATM technician.

Step 1: Get Electronics Training

Employers prefer ATM workers who have training in electronics from a vocational school or from military experience. To get this education, individuals may earn an associate's degree or a certificate in mechatronics technology, computer science, or manufacturing technology from a community college or technical school. Coursework covers topics such as mechanical systems, microprocessor instrumentation, digital electronics, operating systems, and business machines.

Step 2: Seek Employment

ATM technician jobs are generally available within the financial services industry, especially among banks and credit unions. Typical job duties include installing, operating, and repairing ATM equipment, training others in the proper use of ATMs, responding to emergency trouble calls in a timely manner, and preparing logs and reports regarding their work.

Employers typically seek applicants with 1-3 years of experience and an associate's degree in computer science, electronics, or a related field. Candidates also need to have good customer relations skills and be willing to drive to various service locations.

Step 3: Pursue a Professional Credential

ATM technicians interested in demonstrating their knowledge and skills can earn professional credentials. The Electronics Technicians Association (ETA) offers various certifications for electronic technicians, including ATM workers. There are varying levels of certification, from student and associate electronics credentials to journeyman and master's credentials. Certification exams are conducted at locations across the country, with some exams available online.

In summary, ATM technicians typically need a certificate or associate's degree in mechatronics technology, computer science, or manufacturing technology. Professional certification could enhance job prospects.

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