Should I Become a Sales Representative?
Sales representatives are responsible for persuading clients, buyers, and purchasing agents to buy a product or service. Their duties include demonstrating products or services, advising clients on the benefits of a product or service, and traveling to meet with current and prospective clients. A great deal of travel is often involved in this occupation. Reps may be under considerable pressure to meet sales quotas, and their income may be directly dependent on their work performance.
|Degree Level||Varies from a high school diploma to a bachelor's degree|
|Degree Field||Variable/related to field of products being sold|
|Licensure/Certification||Voluntary certification is available from the Manufacturers' Representatives Education Research Foundation|
|Experience||Previous sales experience may be beneficial for sales representatives in non-technical positions|
|Key Skills||Customer service and interpersonal skills; stamina and self-confidence; and computer program knowledge, such as calendar, customer relationship management, and query software|
|Salary (2015)||$59,080 annually (median salary for wholesale and manufacturing sales representatives)|
Sources: U.S. Bureau of Labor Statistics, O*NET Online
Steps to Becoming a Sales Representative
Step 1: Meet the Educational Requirements
Individuals who plan to work as sales representatives for technical or scientific products will often need a bachelor's degree, typically in a field that is relevant to the products they sell. However, a high school diploma is satisfactory for many non-technical sales representative positions. To improve their selling ability, aspiring sales representatives can take courses in economics, communication, and marketing.
Develop a sales background. Employers may prefer to hire non-technical sales representatives who have previous sales experience. Individuals may gain this experience by working in retail sales positions, where they sell products directly to customers.
Step 2: Complete On-the-Job Sales Training
Companies often have training programs for new sales representatives that can last up to a year. Trainees learn the full product line or service offerings of their employer. They also learn about the company's client base. During on-the-job training, trainees may go on sales calls with experienced sales representatives. Over the course of training, they gradually assume more responsibility and acquire their own territory or clients.
Consider pursuing advancement opportunities. After gaining sales experience, sales representatives can pursue promotions in the form of larger marketing territories or earning larger commissions.
Step 3: Earn Voluntary Certification
The Manufacturers' Representatives Education Research Foundation offers the Certified Sales Professional (CSP) certification for sales people. Individuals who participate in the CSP curriculum will learn about topics such as personality traits, investigating, planning, and negotiating. The CSP program lasts for a few days and includes written and verbal exams. Sales representatives who successfully complete the program are allowed to use the CSP designation.
Keep certification current. To maintain their certification, individuals must take continuing education courses and submit certification fees on an annual basis.
Hopeful sales representatives are required to have a high school diploma, or a bachelor's degree for certain technical positions, and they must complete on-the-job training and might consider obtaining voluntary certification.