Casino managers often do not hold post-secondary degrees, but a degree may be preferred by many employers. Certificate programs offer training as well. Casino managers generally must be licensed by their state and must ensure the casino operates within state laws governing casinos.
Casino managers, also known as gaming managers, are responsible for the daily management of the casino floor. This includes hiring and firing employees, managing money and games, ensuring that gaming regulations and laws are followed and assisting high-profile customers. Education requirements vary by casino, but most gaming managers need to have at least completed high school. Work experience in the industry is also important. Casino managers typically need to earn state licensure.
|Required Education||High school diploma or equivalent; postsecondary education recommended|
|Other Requirements||Work experience|
|Licensure/Certification||Most workers in the gaming industry need to be licensed|
|Projected Job Growth (2018-2028)*||5%|
|Average Salary (2018)*||$85,260|
Source: *U.S. Bureau of Labor Statistics
Education Requirements for Casino Managers
Formal education is not always required to attain a casino manager position; however, a high school diploma or equivalent is a common minimum requirement. Although experience and reputation can be important in the casino business, education is also recommended. Some casinos provide help with tuition or access to education courses from universities.
Some schools, especially those in states with a large gaming industry, offer casino management certificate programs. These programs typically last a year or less and help students understand gaming law, tourism and basic business skills. Courses in a casino management certificate program typically include hospitality, operations management, human resources and gaming regulations.
Associate's Degree Programs
Some schools offer an associate's degree in casino management, casino operations or gaming management, such as the Associate of Applied Science (A.A.S.) in Casino Management. These programs are more likely to exist in states that have a large gambling industry, such as Nevada, and can be completed in approximately two years.
Students take some basic liberal arts courses, such as communications and English composition, as well as courses specifically tied to the gaming industry. Courses in casino management associate degree program might include business communication, non-gaming casino operations, gaming law and casino security.
Casino management involves managing the day-to-day tasks common in tourist industries as well as managing heavily-regulated operations. The nuances of gaming law must be understood by casino managers to ensure compliance. Casino managers are typically responsible for a wide variety of tasks, including training employees, setting policies and gaming rules, observing the casino floor, customer relations, coordinating security and prepare and tracking the cash flow of the casino.
Casino management requires a broad range of skills that can be learned on the job and in the classroom. Casinos are often open 24 hours a day seven days a week, requiring work on evenings, weekends and holidays. Smoking is often allowed in casinos, which can cause health issues for casino managers.
Most casino workers need to be licensed by the state in which they work. Casinos will typically inform employees of licensing requirements and help them become licensed if necessary. Good customer service skills, communication, organization and math skills are all important for casino managers.
The U.S. Bureau of Labor Statistics (BLS) expects employment for gaming managers to decrease one percent from 2018 to 2028. The BLS also reports that the average annual salary for gaming managers was $85,260 in May 2018.
A career as a casino manager requires state licensing. Many casino managers gain experience through working in a casino or completing a certificate or associate's degree program, and bachelor's degree programs are also available. Jobs are not expected to increase much in this field over the next few years, and the average salary for gaming managers was nearly $85,000 in 2018.