Clinical office administration-related programs in Massachusetts are offered at several community colleges. Students can earn an undergraduate certificate or an associate degree in medical office administrative assistance or information technology or management with a specialization in medical office administration. Undergraduate certificate programs range from 16-27 credit hours, while associate degree programs take approximately 60 credits to complete.
Bristol Community College
Bristol Community College in Fall River offers a 2-year office administration associate's degree program with a concentration in a medical administrative assistant. Coursework covers medical office procedures, medical terminology, text editing, medical transcription, and medical insurance form preparation. Prior to graduation, students complete a portfolio development course or participate in cooperative work experience.
Bunker Hill Community College
Boston-based Bunker Hill Community College provides a 27-credit hour medical information management assistant certificate program and a 61-credit hour office information management associate's degree program with an emphasis in medical information management. Students in the certificate program may enroll in courses covering medical terminology, records and information management, Microsoft Office applications, business correspondence, and medical billing.
Along with general education courses and most of the courses found in the certificate program, associate's degree program students encounter training in administrative business communication, administrative technology, information security procedures, business correspondence, and database design. An internship is required before graduation.
Cape Cod Community College
Medical office administration certificate and associate's degree programs are offered at Cape Cod Community College in West Barnstable. Both programs feature coursework in medical terminology, medical office procedures, word processing, office communication systems, medical coding and billing, office accounting and database applications. Along with general education courses, associate's degree program students also complete cooperative work experience or a standard office procedures course. The certificate program can be finished in 27-credit hours, and the associate's degree program needs 61-62 credit hours.
Massachusetts Bay Community College
Massachusetts Bay Community College can be found in Wellesley Hills and has a medical office administrative assistant certificate program. Topics include medical terminology, medical office insurance, and billing, medical office procedures and college writing. A total of 23-24 credit hours are needed for certificate completion.
Middlesex Community College
Middlesex Community College's Lowell Campus provides a medical office administration certificate program. Students are educated in health insurance and coding, anatomy and physiology, medical receptionist skills, medical transcription, medical terminology, appointment scheduling, and inventory management. This program consists of 18 credit hours of coursework.
Mount Wachusett Community College
A medical office certificate program is offered through Mount Wachusett Community College's Devens and Gardner Campuses. This program features training in medical secretarial procedures, word processing, medical coding and billing, keyboarding, medical terminology, and medical machine transcription. A minimum of 24 credit hours is needed to complete this program.
North Shore Community College
North Shore Community College, located in Danvers, offers a medical office support certificate program and a medical administrative assistant associate's degree program. Regardless of the program, students need to complete courses in medical terminology, medical administrative procedures, third-party reimbursement, keyboarding, and medical records transcription. Additional courses found in the associate's degree program cover spreadsheet applications, administrative office management, integrated office applications, records management and general education requirements.
Northern Essex Community College
Students who finish the medical office assistant certificate program at Haverhill's Northern Essex Community College qualify to take the Certified Medical Administrative Assistant (CMAA) certification exam through the National Healthcareer Association (NHA). Training covers healthcare law and ethics, medical office administration and medical terminology. At least 19 credit hours are needed to graduate.
Quinsigamond Community College
Found in Worchester, Quinsigamond Community College offers a medical office certificate program that lasts 2 semesters. Courses include medical law, ethics, machine transcription, billing, office administration, and coding. Required cooperative work experience allows students to apply theoretical concepts in a professional work environment.
Springfield Technical Community College
Medical office administrative assistant certificate and associate's degree programs are found at Springfield Technical Community College in Springfield. The 26-credit hour certificate program covers health office procedures, medical terminology, computer basics, medical computer applications, electronic health records, keyboarding and editing techniques. In addition to the certificate program and general education courses, the 60-credit hour associate's degree program has courses in document formatting, Microsoft Access, and office accounting. Graduates of either program can sit for the NHA's CMAA certification exam.
School Comparison: At a Glance
|School Name||School Type and Setting||Clinical Office Administration Programs Offered||Undergraduate Tuition and Fees (2018-2019)|
|Bristol Community College||2-year, public; large suburb||Associate in Science in Office Administration with a concentration in medical administrative assistant||$4,464 in-state; $9,408 out-of-state*|
|Bunker Hill Community College||2-year, public; large city|| Medical Information Management Assistant Certificate,
Office Information Management Associate of Science with a concentration in Medical Information Management
|$3,576 in-state; $8,520 out-of-state*|
|Cape Cod Community College||2-year, public; small city|| Information Technology Certificate: Administrative Assistant - Medical Office Administration,
Associate in Science in Information Technology - Administrative Assistant Concentration- Medical Track
|$5,064 in-state; $10,008 out-of-state*|
|Massachusetts Bay Community College||2-year, public; large suburb||Medical Office Administrative Assistant Certificate||$5,088 in-state; $10,032 out-of-state*|
|Middlesex Community College||2-year, public; large suburb||Medical Office Administration Certificate||$6,110 in-state; $12,062 out-of-state*|
|Mount Wachusett Community College||2-year, public; rural fringe||Medical Office Certificate||$5,548 in-state; $10,468 out-of-state*|
|North Shore Community College||2-year, public; large suburb|| Medical Office Support Career Certificate,
Medical Administrative Assistant Associate of Science
|$5,184 in-state; $10,752 out-of-state*|
|Northern Essex Community College||2-year, public; large suburb||Medical Office Assistant Certificate||$5,136 in-state; $10,920 out-of-state*|
|Quinsigamond Community College||2-year, public; midsize city||Medical Office Certificate||$5,586 in-state; $10,530 out-of-state*|
|Springfield Technical Community College||2-year, public; midsize city|| Medical office Administrative Assistant Certificate of Completion,
Medical Office Administrative Assistant Associate of Science
|$5,088 in-state; $10,296 out-of-state*|
Source: *NCES College Navigator