Login
Copyright
 

Customer Service and Call Center Support

Having efficient, knowledgeable customer service and call center support is important to businesses across a variety of industries. Keep reading to explore training options and career possibilities in this field.

Inside Customer Service and Call Center Support

The customer service field applies to most industries and offers career advancement options, including training and management opportunities. Common skills used in call center support jobs include multitasking, attention to detail, interpersonal communication and listening. According to the U.S. Bureau of Labor Statistics (BLS), some call centers employ telecommuters that work from a home or a remote location, saving on transportation, equipment and office leasing costs (www.bls.gov). Some companies also offer employee discounts on the products and services they represent.

If this type of work interests you, review the article links from Study.com provided below. These resources offer insight into degree options, career paths and employment projections.

Education Information

Customer Service and Call Center Support Related Articles

Schools you may like:

Popular Schools

The listings below may include sponsored content but are popular choices among our users.

    • Master of Business Administration

    What is your highest level of education?

    • Accelerated Masters in Business Administration
    • DUAL MBA-MSN
    • Masters in Business Administration
    • Bachelors in Management

    What is your highest level of education?

    • Flexible MBA - Interdisciplinary Business - Campus
    • Flexible MBA - Management - Campus
    • Flexible MBA - Management - Hybrid
    • Flexible MBA - Management - Online
    • Flexible MBA - Campus
    • Flexible MBA - Hybrid

    What is your highest level of education?

    • Master of Business Administration
    • Master of Business Administration - Business Process Innovation

    What is your highest level of education completed?

  • What is your highest level of education completed?

  • What is your highest level of education?

  • What is your highest level of education?

    • Doctor of Business Administration

    What is your highest level of education?

    • Accelerated Master of Business Administration

    What is your highest level of education completed?

    • Business Administration

    Year of High School Graduation or GED completion:

Find your perfect school

What is your highest level of education?