Copyright
 

Computer and Information Support Services, Other

Computer information and support specialists guide end users through problems with hardware and software applications. They may work at on-site locations, call centers, offices or from home. Read on to learn about educational and training options for those interested in entering this field.

Inside Computer and Information Support Services

Support specialists work directly with users to diagnose computer and software problems. Due to the complexity of many computer systems, the root cause of errors and problems may be inherent in the software or hardware and not in the end user's ability. Support specialists may also educate users about the features and functionality of specific systems. Some specialists work in the field, troubleshooting problems and setting up systems at various locations. Those who work for educational institutions and companies with multiple locations may frequently travel between sites, while support professionals who work from call centers typically do not travel to user sites.

Individuals who begin their careers in computer support service may have the option of moving into systems engineering or software development after gaining experience in various levels of support. Opportunities to grow into management and help desk supervisory positions may also exist. Study.com offers a broad range of articles on the education and career opportunities in this field.

Education Information

Computer and Information Support Services, Other Related Articles

  • Guide to Online High School for Iowa Students

    There are a number of online high school programs available for students who live in Iowa. This article seeks to explore these programs in...

  • Barber Vs. Hairdresser

    Want to get that sharp haircut you saw in a magazine? You are probably going to see a barber or a hairdresser. Find out the differences...

Schools you may like:

Popular Schools

The listings below may include sponsored content but are popular choices among our users.

    • MS in IT - Project Management
    • MS in Management - Information Technology
    • Master of Science in Information Technology
    • MS in IT - Information Security and Assurance
    • BS in IT - IT Management
    • BS in Information Technology
    • BSIT - Network Administration
    • BS in Cybersecurity
    • BS in Information Technology - Information Security & Assurance
    • AASIT - Network Administration

    What is your highest level of education completed?

    • BS: Computer Science
    • BS: Computer Science - Information Assurance
    • BS: Computer Information Systems
    • BS: Cybersecurity
    • BA: Business Administration - Technology Management
    • AA: Information Technology
    • AA: Cybersecurity

    What is your highest level of education completed?

    • Masters of Professional Studies in Technology Management

    What is your highest level of education completed?

    • Master of Professional Studies in Cybersecurity Management

    What is your highest level of education completed?

    • DBA with an Emphasis in Data Analytics
    • Bridge (Doctor of Business Administration with an Emphasis in Data Analytics)
    • Bridge to the M.S. in Information Technology Management
    • M.S. in Information Technology Management
    • M.S. in Instructional Technology
    • Master of Science in Cyber Security
    • Master of Science in Cyber Security (Bridge)
    • B.S. in Information Technology
    • B.S. in Information Technology with an Emphasis in Cybersecurity
    • B.S. in Cybersecurity
    • B.S. in Computer Programming

    What is your highest level of education?

    • MS - Game Design (Campus)
    • BS - Cloud Technologies (Campus)

    What is your highest level of education?

    • Computer & Network Support Technician

    What year did you graduate High School / Receive GED?

    • Bachelor of Science in Computer Science
    • Bachelor of Arts in Leadership Studies - Information Technology
    • Bachelor of Science in Information Systems Technology
    • Bachelor of Science in Information Systems Technology - General
    • Bachelor of Science in Information Systems Technology - Information Security
    • Bachelor of Science in Professional Studies - Information Systems Technology

    What is your highest level of education completed?

    • Master of Professional Studies in Cyber Policy and Risk Analysis
    • MBA in Cyber Policy
    • MBA in Cybersecurity
    • MBA Economic Crime and Fraud Management
    • MS Cybersecurity - Computer Forensics
    • MS Cybersecurity - Cyber Operations
    • BS in Cybersecurity - Cyber Operations
    • BS in Cybersecurity - Information Assurance
    • BS in Cybersecurity
    • BS in Cybersecurity - Network Forensics and Intrusion Investigation

    What is your highest level of education completed?

  • What is your highest level of education?

Find your perfect school

What is your highest level of education?