Online hospitality management certificate programs are available for college credit as well as for professional development, and they can be completed fully online. Such programs focus on convention planning, hospitality law and customer service techniques. Some programs are geared towards professionals looking to advance their skills, while others are designed for students interested in entering the industry.
These undergraduate programs may be offered at community colleges, and credits can sometimes be applied to a hospitality management degree plan. Applicants to community college programs may need to take reading and writing proficiency placement tests. Programs can be completed in under one year.
Online hospitality management certificate programs usually include a mix of business and culinary courses. Students can expect to learn about the topics that follow.
Food and Beverage Management
Although hospitality managers may not directly serve food and beverages, they may be responsible for overseeing food and beverage preparation and service. Distance learning courses often cover safety and sanitation issues. Students don't work directly with food and beverages but learn through online food workshops and assignments.
Business Etiquette and Communications
Though online etiquette and communications courses do not allow for hands-on practice, students can obtain proficiency in hospitality communication through online research tools, assignments and exams. Because communication is a primary objective in hospitality, these courses prepare students to work effectively with colleagues, including chefs, front office managers, kitchen managers, hospitality supervisors and other staff members through moderated discussions and group work.
Other courses in hospitality certificate programs include:
- Hospitality Accounting
- Hospitality Employee Training
- Hotel, Restaurant and Travel Law
- Convention and Meeting Planning
- Delivering Superior Service in the Hospitality Industry
Depending on prior experience and education, graduates of certificate programs can work as restaurant managers, supervisors, kitchen managers, catering employees, customer service specialists in hospitality and food and beverage managers. The U.S. Bureau of Labor Statistics projects that employment of lodging managers and food service managers will likely increase by 8% and 5%, respectively, during the 2014-2024 decade, which is about average. Those with bachelor's degrees will likely have the best job prospects.
Continuing Education Information
Four-year universities may offer certificate programs in this field through their continuing education departments. Continuing education programs offered at universities tend to not have any prerequisites other than English proficiency.
Online hospitality management certificate programs teach students skills in accounting, service, and planning. Graduates may work throughout the hospitality industry in positions as managers, supervisors, or customer service representatives.