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Doctor's Office Manager Diploma and Certificate Programs

Prospective doctor's office administrative professionals can pursue certificates or diplomas in medical office management at community colleges and vocational schools. Find out the specifics about both programs along with career options here.

Essential Information

Topics covered as part of a medical office management diploma program include anatomy and physiology, automated billing procedures, computerized coding systems, office management, business fundamentals, claims reimbursement and medical. These programs may focus more on billing and coding practices. Graduates can pursue entry-level careers in medical office administration; they may also transfer the credits they've earned into relevant associate's or bachelor's degree programs.

Certificate programs prepare graduates for entry-level employment in settings such as medical offices, doctor's offices, hospitals and nursing care facilities. There are minimal prerequisites for a medical office management certificate program. Upon completion of the program, students are typically able to apply credits earned towards a 2 or 4-year degree.

Online courses and programs are available.


Certificate Programs in Medical Office Management

Graduates will be prepared to manage and maintain medical records, communicate effectively with patients and their families, schedule appointments, obtain patient information, update medical records and use software utilized in medical office management. In addition to focusing on medical office procedures, these programs emphasize business and communications. Common coursework includes:

  • Medical terminology
  • Management principles
  • Insurance procedures
  • Medical software applications and coding
  • Business writing
  • Communication strategies

Diploma Programs in Medical Office Management

These programs often concentrate on medical billing and coding. Emphasis is typically placed on developing critical thinking, legal, communication and general office skills. Credits earned are often eligible for transfer towards a more advanced degree. There are rarely significant educational prerequisites before beginning a program. The following courses are commonly offered:

  • Medical coding
  • Computer information systems
  • Insurance and billing
  • Letter and memo writing
  • Medical terminology
  • Medical office procedures

Popular Career Opportunities

Diploma programs in medical office management prepare graduates for employment in settings such as doctor's offices, hospitals, insurance companies, medical clinics, home health agencies and long-term care facilities. Potential job titles include:

  • Medical insurance billing clerk
  • Outpatient clinic manager
  • Medical administrative assistant
  • Public health agency coder
  • Medical receptionist
  • Medical records clerk
  • Front office medical clerk

A number of career opportunities are available for graduates of certificate programs, including:

  • Doctor's office manager
  • Medical assistant
  • Coding specialist
  • Medical information specialist
  • Patient account representative
  • Insurance specialist

Diploma programs in medical office management often require completion of slightly more coursework than certificate programs, but both address core medical office topics, like recordkeeping, medical documentation and coding procedures.

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