Medical receptionist programs usually take about one year to complete and are available at technical schools and community colleges. Some schools require that students complete coursework in medical terminology, technology and English before enrolling, and it's common for students to need typing proficiency. Credits earned in a medical reception certificate program may transfer into an associate's program at some schools. Students in a medical reception program will usually learn about the following topics:
- Healthcare laws
- Patient privacy
- Medical record management
- Medical terminology
- Human anatomy
- First aid
- Medical coding
List of Courses
Medical Office Procedures Course
A medical office procedures course introduces students to the ethics and management of a medical office. Students learn about the Health Insurance Portability and Accountability Act (HIPAA) and issues related to patient privacy. The course teaches students how to file patient medical records, how to access electronic medical records and how to communicate professionally.
Medical Terminology Course
Students taking a medical terminology class learn about the words frequently used in a doctor's office. The course covers terms used to describe body parts, diseases and testing. Students also learn about word elements and abbreviations.
Medical Coding Course
A medical coding course introduces students to the International Classification of Diseases, Clinical Modification (ICD-10-CM), a resource used by medical professionals and the insurance industry to streamline billing and reimbursement. Students learn how to use the ICD-10-CM and how it relates to insurance and billing in a medical office.
Medical Ethics Course
Students enrolled in a medical ethics course learn about the laws and standards followed in a medical setting. Students also learn about bioethics and health care delivery by medical office personnel.
Hospital Administration Course
A hospital administration course provides an overview of hospital departments. Students study their functions both individually and collectively. Students also learn about admission and discharge procedures, hospital resources, order processing and task management in a hospital. Some courses discuss the challenging financial aspects of running a hospital.