A hospital secretary, also called a medical administrative assistant, can work in a doctor's office or clinic, as well as in a hospital and many other medical settings. Hospital secretary classes are normally completed as part of a diploma, certificate or associate's degree program in medical office management or medical administrative assisting.
Throughout these programs, students go over the following topics:
- Medical law and ethics
- Software programs and keyboarding
- Medical coding and billing
- Transcription and administrative duties
- Patient care
List of Hospital Secretary Courses
Medical Terminology Course
Hospital secretaries must be familiar with the medical words used in a hospital to describe illnesses, injuries and treatment procedures. Students in this fundamental class learn to identify the prefixes, suffixes and root words that make up medical terms. Spelling and pronunciation are important lessons to minimize the chance of miscommunication that could affect a patient's health. Abbreviations and symbols may also be part of the syllabus for this course.
Medical Transcription Course
Courses in medical transcription train students to take dictation from medical personnel. This involves listening to a doctor or nurse speak while writing down or typing the words into an accurate, usable document. The end result may be medical notes for a patient's chart or even a business letter.
Patient Records Management Course
This course presents an overview of the computer systems used by hospitals and medical offices to manage patient records. Students may also learn the laws and ethics of handling patients' personal information. They discover how to interact with patients over the phone and how to schedule meetings or make travel arrangements.
Medical Billing and Coding Course
Financial reimbursement is a necessary part of patient care for any hospital, and this course helps students learn to work in a hospital's business office. The classwork teaches students how to assemble a medical bill for the patient or the insurer. An important part of this process is identifying and correctly assigning the codes for diagnosed conditions and treatment procedures to a patient's record.
This course may be split into multiple courses. Students first learn about the proper technique with typing. Once students master the technique, they move on to improve their accuracy and speed while typing. Students gain experience typing on a standard keyboard as well as a 10-key number pad.