Job Description for an Office Manager

Sep 12, 2019

Although it may be possible to become an office manager with a high school diploma or GED, a postsecondary certificate or associate's degree is recommended. Office managers supervise and manage the employees, supplies and space in the front office with the goal of maintaining an efficient, organized office that runs smoothly.

Essential Information

Office managers supervise the front offices of government agencies, institutions, businesses, nonprofit companies or other such entities. They greet the public and manage space, supplies and other office employees in order to help run the organization efficiently. Managers in specialized areas such as law offices or doctor's offices may have duties specific to that field. While no special education is required for this position, many employers prefer someone with some relevant college courses.

Required Education High school diploma or equivalent; some college coursework, a certificate or an associate's degree recommended
Projected Job Growth (2018-2028) 7% for administrative services managers*
Median Salary (2018) $96,180 for administrative service managers*

Source: *U.S. Bureau of Labor Statistics (BLS)

Office Manager Job Description

Office managers are primarily responsible for overseeing employees and completing administrative tasks, such as billing, pricing and payroll. Duties often vary based on the size of an office. Managers who work in smaller offices may have a wide range of responsibilities, from ordering supplies to conducting personnel evaluations. Managers of larger offices may focus on a few specific tasks, such as hiring new employees or implementing administrative policies.

An office manager's function may also be tied to the organization's business. For example, managers in a sales office might keep track of invoices, maintain computer systems and organize office deliveries. Alternatively, managers working in an attorney's office or law firm may perform additional law-related functions like research or record management.

Office Manager Career Info

According to the U.S. Bureau of Labor Statistics (BLS), the employment of administrative services managers, also called business office managers, is expected to increase by 7% between 2018 and 2028 ( Employers may favor candidates proficient in office technologies like computer networking devices.

Salaries for this position can vary significantly according to the industry, size of the organization, number of job responsibilities, experience of the applicant and other factors.

Education Requirements for Office Managers

Employers commonly hire office managers from their own staff of administrative employees or individuals with extensive office experience. No specific education level is required; however, some companies may prefer candidates who have completed postsecondary coursework. Aspiring office managers may look to community colleges and technical schools that offer courses and programs in office management. Certificate programs may cover topics in desktop publishing, office supervision and records management. Associate degree programs often provide additional training in subjects such as transcription, accounting and finance.

The job growth expected for office managers is forecast to be faster than average through 2028. Applicants with a certificate or associate's degree who have experience in administrative and clerical work will appeal to potential employers. Those who wish to work in a medical or law office may require additional training to prepare to work in those fields.

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