A certificate, diploma or associate's degree program in general office technology or assisting is one option for individuals who wish to work in clerical positions within a business setting. They can also be helpful for aspiring mailroom clerks and mailroom technicians who are interested in gaining some formal education to prepare them for a career in an office environment.
Schools for Mailroom Clerk Training
These schools offer office technology or assisting programs, and some offer online or traditional formats.
|College/University||Location||Institution Type||Degrees Offered*||Tuition and Fees 2015-2016**|
|Piedmont Technical College||Greenwood, SC||2-year, Public||Certificate, Associate's||$4,049 in-district, $4,601 in-state, $5,801 out-of-state|
|Washtenaw Community College||Ann Arbor, MI||2-year, Public||Certificate||$2,424 in-district, $3,816 in-state, $5,016 out-of-state|
|Tri-County Technical College||Pendleton, SC||2-year, Public||Diploma, Certificate, Associate's||$3,967 in-district, $5,167 in-state, $8,815 out-of-state|
|Midlands Technical College||West Columbia, SC||2-year, Public||Associate's||$3,988 in-district, $4,924 in-state, $11,524 out-of-state|
|Oklahoma City Community College||Oklahoma City, OK||2-year, Public||Associate's||$3,391 in state, $8,425 out-of-state|
|Horry-Georgetown Technical College||Conway, SC||2-year, Public||Associate's||$3,960 in-district, $4,902 in-state, $6,918 out-of-state|
|Jefferson Community College||Watertown, NY||2-year, Public||Associate's||$4,835 in-state, $7,115 out-of-state|
|New River Community and Technical College||Beaver, WV||2-year, Public||Associate's||$3,706 in-state, $4,834 out-of-state|
|Florence-Darlington Technical College||Florence, SC||2-year, Public||Certificate||$4,078 in-district, $4,342 in-state, $6,166 out-of-state|
Sources: *School websites, **National Center for Education Statistics
School Selection Criteria
Students looking at office technology programs should consider the following:
- Mailroom clerks use a variety of office technologies; look for programs that offer specific coursework in word processing, advanced keyboarding, database software applications, document formatting and Internet office applications.
- Some programs offer coursework specific to mail handling and basic administrative skills.
- Programs may have flexible schedules, and may also be offered online.
Office Technology Certificate
Depending on the school, an office technology certificate program can take anywhere between three months to one year to complete. Such a program offers courses both in basic office technology skills and business communication. Students who complete an office technology certificate program may go on to transfer credits over to an associate's degree program in administrative office technology or business administration.
Office Assistant Diploma
An office assistant diploma program is similar to an office assistant certificate program, except that it usually takes at least one year to complete. Students spend time in additional classes perfecting their skills in phone etiquette, mail handling, scheduling and records management.
Associate of Applied Science in Administrative Office Technology
A 2-year degree program in administrative office technology provides students with the technical and practical skills they need to succeed in an office environment, while also providing them with a general education background. In addition to completing courses related to business technology and computer science, students also often complete general education courses related to the humanities, social sciences or mathematics.
General office technology or assisting programs provide training in basic computer science, office technologies and business communications. Prospective students should consider a program's coursework, schedule and online availability before choosing a school.