Online Classes and Courses in Administrative Assisting

Many community colleges, career schools and universities offer online courses for aspiring administrative assistants, usually as part of certificate, diploma or degree programs.

Find schools that offer these popular programs

  • Administrative Assistant or Secretary
  • Clerical and General Office
  • Customer Service and Call Center Support
  • Executive Assistant or Secretary
  • Office Technology and Data Entry
  • Receptionist
  • Warehousing and Inventory Management

Online Administrative Assisting Courses

The descriptions below highlight the typical curriculum of courses in this field commonly offered online.

  • Office Management: Students learn basic office administration skills, including time management, planning and leadership. Other topics in these courses include workplace ethics, conflict management, teamwork and communicating with customers and clients.
  • Typing and Keyboarding Skills: Aspiring office administrators review keyboarding techniques. Practice and drills build speed and improve finger positioning.
  • Data Management Software and Tools: Instructors teach students to create, manage and access databases. This class may cover different types of databases of varying complexity.
  • Editing and Proofreading: Prospective administrative assistants review the content of documents and edit them for correct grammar, spelling, punctuation and clarity. Students practice with a variety of document types.
  • Written Communication: Online courses in this area typically require students to complete a range of assignments designed to develop writing skills. Aspiring administrative assistants learn to analyze the purpose of written communications and organize ideas and formats accordingly.
  • Basic Accounting Principles: This online class covers rudimentary accounting terms and practices for students with little or no background in the field. Areas of emphasis include accounting statements and recording financial transactions.
  • Managing Records: Records management classes may follow guidelines provided by the Association of Records Managers and Administrators. Students learn numeric, alphabetic and geographic filing systems; electronic file management; and security procedures for records.
  • Project Management: Students learn to use software to coordinate project schedules, priorities, staffing, resources and employee assignments. Classes may include online discussions of case studies and require students to complete projects.
  • Business Communications: In this course, students develop their professional interpersonal communication skills. Coursework covers best practices for both written and verbal communication in the business setting. Subjects covered may include writing business reports, developing and delivering presentations, and creating business correspondence.
  • Stress and Time Management: This online course will help you learn how to control and navigate tense situations you may encounter. Sources and symptoms of stress, effective time management, and proper ways to determine priorities will be the focus of the course.
  • Creative and Critical Thinking: An online critical thinking course can teach students problem solving techniques applicable to workplace situations. Also examined are strategic planning practices, reasoning techniques and decision-making strategies.

Program Information

Beyond acquiring basic skills like typing and editing, online administrative assisting courses also provide students with an understanding of proper record management, common record-keeping software and project management. Students also learn to use the latest office technologies and business software. Online administrative assisting programs are commonly found as diplomas or certificates, and may offer online help desks and career placement services.

Students interested in administrative assisting have a number of online learning options, and can take courses as part of certificate, diploma or degree programs. Everything from managing records and accounting principles to critical thinking and communication can be found as an online course in these programs.

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