Online Classes to Be a Medical Receptionist

Several schools offer medical receptionist classes online. Programs that cover a variety of topics in basic computer skills, customer service and office procedures. View article »

View 10 Popular Schools »

An error occurred trying to load this video.

Try refreshing the page, or contact customer support.

94% college-bound high school students
…said it was important to communicate with colleges during the search process. (Source: Noel-Levitz 2012 trend study)

Select a school or program

View More Schools
Show Me Schools
  • 0:04 Essential Information
  • 0:53 Courses in a…

Find the perfect school

Video Transcript

Essential Information

Program Levels Individual courses, certificate program, or associate degree; non-credit continuing education courses at 4-year institutions may be available
Field(s) of Study Medical administrative assistance, office administration, or related field
Prerequisites High school diploma or equivalent
Online Availability Fully online courses/programs available

Source: U.S. Bureau of Labor Statistics

The demand for receptionists is growing, especially for those working in the healthcare industry. Online medical receptionist courses are typically available through public community colleges or private vocational schools specializing in distance learning. These institutions may offer classes individually or as part of a certificate program. Additionally, some schools offer reception-related coursework in a distance learning associate's program in office administration or medical administrative assistance.

Some four-year universities offer undergraduate classes in this field as well, although they are usually part of continuing education programs and do not award any sort of degree credit. These programs are typically self-paced and include the cost of textbooks in the total tuition fees.

Find schools that offer these popular programs

  • Health Care Administration
  • Health Information and Records Admin
  • Health Information Technology
  • Health Management and Clinical Administration
  • Health Unit Coordinator
  • Health Ward Supervisor
  • Medical Administrative Assistant or Secretary
  • Medical Claims Examiner
  • Medical Facilities Management
  • Medical Insurance Billing and Coding
  • Medical Insurance Services
  • Medical Office Computer Technologies
  • Medical Office Management
  • Medical Office Specialist
  • Medical Receptionist
  • Medical Staff Services
  • Medical Transcriptionist

Online Receptionist Courses

Distance learners taking online classes typically log on to a virtual classroom available through their schools' Web sites. While programs vary, there are some courses that are typically offered.

  • A Basic Office Computer Skills course is typically offered to introduce or increase basic office computer skills. These include courses in Windows OS, Keyboarding, Microsoft Word and Excel. In each course, students will learn to create and manage files and folders and use a variety of software programs.
  • A Medical Office Procedures course typically stresses electronic procedures, including reception, communications, scheduling appointments, telephone procedures, managing records and entering daily transactions. Students will also study banking procedures, payroll management, billing and collections and inventory management. Computer simulations of medical offices are used to help students build practical skills.
  • A Skills in Customer Contact course normally teaches students the foundational skills of excellent customer service. Students will learn about the identification of external and internal customers, good listening skills and techniques for asking questions. The area of customer service representatives is also examined.
  • A Medical Language for Office Professionals course teaches students about the formation of medical terms and the meanings of many word roots, suffixes and prefixes. They will learn how to pronounce complicated medical words by understanding their elements. They will receive an introduction to how terms relate to health practices evaluation.
  • A Diagnostic Coding course typically provides a study of diagnostic coding. Future receptionists are taught to properly code diagnoses in a medical facility.

Online medical receptionist courses allow a student to gain the skills and knowledge necessary to become an integral part of a medical office staff.

Next: View Schools

What is your highest level of education?

Some College
Complete your degree or find the graduate program that's right for you.
High School Diploma
Explore schools that offer bachelor and associate degrees.
Still in High School
Earn your diploma or GED. Plan your undergraduate education.

Schools you may like:

Popular Schools

The listings below may include sponsored content but are popular choices among our users.

    • Master of Health Information Management
    • Master of Health Informatics
    • BS in Healthcare Administration
    • BS in Health Information Management
    • BS in Health Science
    • Medical Office Administration Certificate
    • Medical Billing and Coding Certificate

    What is your highest level of education completed?

    • Post Graduate Certificate - Health Care Management

    What is your highest level of education completed?

    • BS/Health Information Management
    • BA/Health and Human Services - Health Care Informatics Systems

    What is your highest level of education?

    • BS: Healthcare Administration

    What is your highest level of education completed?

    • EdD in Organizational Leadership - Health Care Administration
    • MBA: Health Systems Management
    • MS in Health Care Administration
    • BS in Health Care Administration
    • BS in Health Sciences: Professional Development & Advanced Patient Care
    • Bachelor of Science in Behavioral Health Science

    What is your highest level of education?

  • What is your highest level of education?

    • Doctor of Strategic Leadership - Healthcare Leadership
    • Master of Arts in Organizational Leadership - Healthcare Management
    • Master of Business Administration - Healthcare Management
    • Master of Public Administration - Healthcare Policy and Ethics

    What is your highest level of education completed?

  • What is your highest level of education completed?

    • Master of Business Administration - Healthcare Management
    • Master of Health Administration

    What is your highest level of education completed?

    • MSHS Clinical Operations & Healthcare Management
    • MSHS in Biomedical Informatics
    • Dual Degree: BSHS in Clinical Research Administration/MSHS in Regulatory Affairs
    • BSHS in Clinical Operations and Healthcare Management

    What is your highest level of education?

Find your perfect school

What is your highest level of education?