Loss prevention security guards work in retail locations to prevent theft by identifying suspicious behavior, often by blending in with the crowd. They work closely with law enforcement in the apprehension of shoplifters and directly impact the bottom line profitability of their retail employers.
Online certificate programs prepare graduates for careers in loss prevention by developing the concepts and skills required in this field. Several schools offer online certificate programs in loss prevention or in related areas such as private security or security management. These programs may include an optional internship.
Certificate programs are offered by community colleges, vocational schools and private security companies. Potential students are required to have a high school diploma or GED to be eligible for admission, and they may need to pass placement or proficiency exams in general education skills. Distance learners may be able to complete their programs in around a year.
Loss prevention programs at the certificate level can usually be completed totally online, although some schools give students the option to complete an internship. Students engage in class discussions, complete assignments, take tests and review lectures in their schools' virtual classrooms.
Each certificate program offers its own curriculum, but all programs share common foundational course topics. Below is a list of topics that may be included in loss prevention coursework.
Online courses in a loss prevention certificate program instruct students on the basics of criminology. They may offer an overview of criminal law, the justice system, legal foundations, the penal system, ethics, offender processing and methods of theft. Some criminal psychology topics may be covered as well.
The principles of loss prevention are learned, including causes of loss, safety management and risk assessment. Students learn how to respond appropriately in stressful situations. Common equipment used in loss prevention, such as alarms, electronic article surveillance, closed circuit television and access control, may be discussed. In addition, topics covering electronics, technology and law may be covered.
These courses might emphasize the prevention of security problems and the importance of adhering to effective security measures. Topics that may be covered in a security class include the following:
- Store opening and closing procedures
- Stock shrinkage
- Merchandise flow
- Business disruption
- Foot and video surveillance
- Cash control measures
- Point-of-sale monitoring
- Sales floor monitoring
- Customer return issues
Courses in this area might include retail investigation basics, investigative interviewing techniques and methods for evidence preservation and collection. Students also learn how to fill out forms required by local and state authorities. Other subjects covered in this online course include:
- Statement taking
- Report writing
- Legal proof elements
- Record keeping
- Court testimony
Online certificate programs in loss prevention combine theoretical coursework in criminology with classes in the more practical aspects of how security guards can prevent and respond to retail loss situations.