Busy professionals and public figures often hire personal assistants to help manage and complete their affairs, such as running errands, screening phone calls, scheduling appointments and making travel arrangements. Those interested in such a career role can seek an administrative professional certificate to receive training and increase their chances of employment.
Students gain communication, multi-tasking, time management, organizational, assignment-prioritizing and business writing skills. They also learn how to make decisions and problem solve under pressure.
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- Administrative Assistant or Secretary
- Clerical and General Office
- Customer Service and Call Center Support
- Executive Assistant or Secretary
- Office Technology and Data Entry
- Warehousing and Inventory Management
Administrative Professional Certificate of Completion
The administrative professional certificate program covers accounting, computer applications, business etiquette and management, in addition to basic office administration. The goal of the certificate program is to prepare graduates to pass the administrative professional certification examination offered by the International Association of Administrative Professionals (www.iaap-hq.org). Graduates finish the certificate program with the skills needed to pursue a job as an assistant, including decision-making, business writing, scheduling and problem solving.
Employment Outlook and Salary Information
Graduates are eligible for personal assistant and administrative support employment. Candidates who speak a second language or have event planning and accounting experience are often preferred. According to the U.S. Bureau or Labor Statistics (BLS), employment for administrative assistants is predicted to grow at a rate of 3% over 2014-2024. Executive administrative assistants earned a mean salary of $55,460 as of May 2015.
Continuing education options include seminars, workshops and other certification programs offered by employment agencies and business training schools. Sessions and coursework teach leadership skills, current office technology, negotiation, resume preparation, confidentiality and media relations. Job placement agencies and personal assistant or concierge organizations have forums to answer industry-related questions. Assistants who choose to work for a medical or legal executive need additional specialized training to learn terminology and protocol.
One sought-after designation is the Certified Administrative Professional (CAP). Depending on what college degree they hold, certification applicants will need to have 2-4 years of working experience to qualify to take the examination. Recertification is necessary every five years; individuals must have 90 points of approved courses in education and leadership.
Individuals who are interested in personal assisting can earn an administrative professional certificate to increase their chances for employment. By the end of the program, students should have the training needed to pass the exam given by International Association of Administrative Professionals.