Penn Foster Career School

Career Diploma: Computer Support Technician

The Computer Support Technician Career Diploma Program is designed to provide students with the technical computer skills needed to provide general systems support. Learn more about this in-demand career diploma program from Penn Foster Career School here.

Official Program Name:

Computer Support Technician Career Diploma

School Offering Program:

Penn Foster Career School

Program Level:

Career Diploma

Program Description:

Individuals who enroll in the Computer Support Technician Career Diploma Program have the opportunity to examine key computer terms, system components, and popular word and data processing software programs. They'll have the chance to learn to navigate various operating systems, including Apple platforms and Windows 7, XP, and Vista. In addition, participants will be able to study methods for systems installation, security, maintenance, troubleshooting, data recovery, and hardware repair. Overall, courses are designed to strengthen students' verbal and written communication abilities and customer service skills.

Program Materials Supplied by Penn Foster Career School:

Penn Foster supplies all the books, lessons, and learning aids students need. They also offer unlimited, toll-free instructional support and access to student services by website, phone, and mail.

Learning Format:


Financial Aid:

Penn Foster offers low tuition, 0% APR financing, and affordable monthly payments to be completed upon graduation.

Tuition, Financial Aid & Start Dates

Since every student is different, there isn't a "one size fits all" for school information. Start dates and tuition often vary between selected programs, and financial aid opportunities are unique to each student's circumstances. Complete the form to the right to get the most up-to-date and accurate information based on your selected program and circumstances.

Still Have Questions?

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Required Courses for a Computer Support Technician Career Diploma:

Program and course requirements are subject to change. Contact Penn Foster Career School to confirm the most accurate information before enrolling in a program.

  • PCM 101: The Information Age
  • PCM 103: Introduction to PC Repair
  • CSC 112: Microsoft® Office
  • PCM 107: PC Operating Systems
  • BUS 105: Customer Service
  • ENG 010: Business English
  • PCM 108: Troubleshooting
  • PCM 105: PC Hardware 1
  • PCM 106: PC Hardware 2
  • INT 128: Network Protocols and Internetworking

Post-Graduation Opportunities

Furthering Your Education:

After earning a Computer Support Technician Career Diploma, individuals may decide they'd like to continue their training and enroll in a related associate degree program. Participating in an associate degree program could allow students to further develop their hands-on skills or specialize in a particular subfield.

Relevant advanced degrees include, but are not limited to:

  • Associate of Applied Science in Computer Network Specialist
  • Associate of Applied Science in Information Technology
  • Associate of Applied Science in Software Engineering

Career Paths:

Individuals who complete this Penn Foster Career School program could go on to work for businesses, colleges, government agencies, or medical facilities. Freelance jobs could also be available in this field. Computer support technicians may undertake tasks assisting users, upgrading systems, or installing software programs.

With this type of career diploma, opportunities could be found as a:

  • Computer repair technician
  • IT support specialist
  • Help desk technician

Get your customized answers

Complete the form below to get program details, start dates, tuition, financial aid information, and much more!