Resort management is an enjoyable career path for those who like people and wearing many hats. Those in the sector often get to live in desirable locations and environments. Usually a manager role requires a bachelor's degree and the stamina to put in extra hours when necessary.
Resort managers oversee spas and resorts at popular tourist destinations. Managers handle all aspects of the resort, including accounts, restaurants, grounds keeping and customer service. They may be responsible for hiring and training staff members, greeting guests and ensuring that standards are maintained in all areas of the resort. Most hold bachelor's degrees in hospitality management or related fields, and some begin their education through programs offered at the high school level.
|Required Education||Bachelor's degree in hospitality, lodging management or other related field|
|Additional Requirements||Experience in hospitality is beneficial|
|Projected Job Growth for Lodging Managers||-12% (2019-29)*|
|Median Salary for Resort Managers||$49,301 (2021)**|
Sources: * U.S. Bureau of Labor Statistics (BLS), **PayScale.com.
Resort Management Career Information
Resort managers oversee facilities located in mountainous seaside regions, amusement parks and other similar destinations. Because resort managers have to manage conferences, coordinate resort activities and deal with investors and dissatisfied guests, work can be stressful and hectic. Resort work is often seasonal and may include long hours, nights, weekends, early mornings and holidays.
The U.S. Bureau of Labor Statistics (BLS) projects that from 2019 to 2029, the number of lodging manager jobs will show a decline of 12%. In addition to the U.S., tourism is critical to the global economy contributing 9.8% of global GDP according to the World Travel and Tourism Council.
Resort managers supervise all aspects of the resort business, including housekeeping, grounds maintenance, accounting, restaurant management and activities coordination. They rely on their background in marketing, finance and employee supervision to ensure that resort operations run as smoothly and efficiently as possible. During off seasons, job responsibilities may change slightly. Resort managers may focus on conventions and sales meetings or may even find work elsewhere.
Resort managers may manage the resort as a whole or specialize in an area, like guest services, human resources, housekeeping management or front desk management. Places of employment often include hotels, lodges, casinos, spas, ski resorts and bed and breakfasts. According to PayScale.com, some of the most popular U.S. cities for jobs in resort management are Orlando, Myrtle Beach, Denver, Phoenix and Washington, D.C. Resort managers earned a median salary of $49,301 as of February 2021, reports PayScale.com.