A resort manager provides varied duties in the hospitality field involving the day-to-day operation of a facility. While a formal education is not always required, many postsecondary institutions offer degree programs, which may provide candidates a competitive edge in the job market.
Resort managers are responsible for maintaining resort lodgings, supplies, hospitality services and event offerings. Though no degree is required to become a resort manager, the experience and education gained through attending a hospitality management degree program can be beneficial. It should be noted that lodging manager are a group of professionals that includes resort managers.
|Required Education||None mandatory; associate's and bachelor's degrees in hospitality are available|
|Median Salary (2018)||$53,390 (for all lodging managers)*|
|Projected Job Growth (2018-2028)||1% growth (for all lodging managers)*|
Source: *U.S. Bureau of Labor Statistics
Resort Manager Job Description
Resort managers oversee all resort staff members, from front desk clerks to janitorial services. Depending on the size of a resort, the resort manager may have several assistant managers helping to cover all needs of the facility. Typical job duties of resort managers include reviewing finances, overseeing hiring practices, holding meetings with the facility's various department heads, greeting and interacting with resort guests and checking on necessary supplies in various sectors of the resort.
Because resort managers are responsible for the day-to-day running of a lodging facility, they must have a broad vision of the facility as well as an attention to detail. From knowing the number of poolside towels that are in stock, to recruiting, hiring and training new staff members, resort managers must keep track of all aspects of running a resort.
Resorts can vary as to the types of recreation, entertainment, dining facilities and tourist attractions they offer. Because of this, resort managers may specialize in a particular brand of entertainment and amenities.
According to the U.S. Bureau of Labor Statistics (BLS), the median salary for all types of lodging managers was $53,390 in 2018. In addition to resort managers, these include management positions in hotels, motels, casinos and other areas of tourism and lodging. According to BLS statistics, a rate of 1% growth is projected in this field. Some resort managers' benefits package may include on-premises lodging.
Colleges, universities and online educational programs offer degrees and training in hospitality and tourism that can provide useful groundwork to a future resort manager. Such programs may come in the form of a 2-year Associate of Arts in Hotel Management or a more extensive 4-year program, such as a Bachelor of Arts in Hospitality. In these programs, students learn about various aspects of running and maintaining a commercial lodging facility.
Students in a resort management degree program will take coursework in accounting and business. In addition, they study food and beverage service, front desk protocol, special event coordination and specialized leisure activity topics.
The educational background for a resort manager typically involves some sort of hospitality training. Attention to detail, customer service skills, and management ability are all important for success in this career. Positions as a resort manager may offer extra benefits, such as lodging.