Telecommunications equipment repairers usually need to possess a postsecondary certificate or an associate's degree. Associate degree programs that include telephone repair courses, such as telecommunications, electronics engineering and communications technology programs, are offered mainly by community and technical colleges. Some of these degree programs are affiliated with a phone service provider. Other educational options include a certificate in a field such as electronics repair or a bachelor's degree in a field like telecommunications engineering technology.
Students studying telephone repair usually get hands-on lab experience repairing telephones and other types of electronics. They may also participate in an internship. Programs may be available partially or entirely online.
Some common concepts covered in telephone repair courses include:
- Electrical circuits
- Router basics
- Fiber optics
- Cabling systems
- Customer service
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List of Courses
Telephone Technology and Repair Course
This introductory course on phone systems emphasizes voice communication technology systems. Students learn the elements of a telephone system, including cables, outlets and networks. Voice communication transmission theory is discussed before students gain hands-on lab experience programming phones as well as creating private and public telephone networks. Other topics covered include installation of backbone cables, telephone testing, troubleshooting and repair of telephone systems. This is the first course in a telecommunications technology program.
Networking Phone Systems Course
Many telephone systems are connected or networked by cable. Prospective telephone technicians learn to design, install and repair telephone networks in this course. Students study circuitry and telephone equipment, various types of cable and diagrams of cable networks. Additionally, students develop the skills to trouble shoot and repair telephone networks and cable. In some telephone repair programs, this is the first required course.
Telephone Equipment Course
Telephones range in types and capabilities. Students in this introductory class study different types of phones, including single- and multi-line phones, with an emphasis on installing and maintaining phone equipment. Additionally, students learn to instruct others on the use of telephone technology.
Wireless Networks and Cellular Phones Course
Cellular phones operate through complex wireless communication networks. Students gain an understanding of cellular technology and wireless networks in this advanced course. Instruction is focused on setting up cellular telecommunications equipment, properly operating this equipment as well as troubleshooting transmission and reception problems. Coursework covers the applications of wireless network technology and network configuration.