Medical Office Administration Professions Video: Career Options in Healthcare Administration

Medical Office Administration Professions Video: Career Options in Healthcare Administration Transcript

Medical office administration professionals work in hospitals, physicians' offices and other healthcare facilities. Their job is to make sure that the day-to-day operations run smoothly. A few of the career options in this healthcare field include office administrator, administrative assistant, medical transcriptionist and medical coder.


Medical office administration is the backbone of the healthcare field. Individuals in medical office professions work behind the scenes to ensure the continued existence of medical practices and facilities.

Job Skills and Duties

Medical office administration professionals wear many different hats. For this reason, they need to possess a wide variety of skills. To start, workers need to be highly organized, as they'll need to corroborate, sort and file records on a daily basis. They must also have fluent computer skills and superior communication skills. Medical office professionals often serve as the liaison between medical facilities and other parties, like patients, insurance companies and pharmaceutical companies. Knowledge of the relatively new Health Insurance Privacy and Portability Act of 2005--more commonly known as HIPPA--is also important. This law introduced a variety of federal requirements that affect how patient records are sorted, transmitted and secured. There are other skills that may be required as well, depending on the job. For example, medical coding specialists must understand the Current Procedural Terminology, which translates patient services into a five-digit code for insurance billing purposes.

Training Required

There are several ways to acquire the skills needed to work in the medical office administration professions. The most popular education paths include certificate programs and two-year associate degree programs. These programs can be found at vocational schools, technical schools, colleges and universities across the country. Bachelor and master's programs are also available. Although certification isn't always required, many medical office administration professionals seek out various office and computer certifications to demonstrate their knowledge to employers.

Well Known Jobs Within this Field

Students who have been trained in medical office administration work in a number of different positions within the healthcare field. Titles and responsibilities are generally dependent upon the size of the organization they work for. Some professionals do a little bit of everything, while others specialize in one area of the field, such as transcription, medical billing or office administration. Workers who have significant experience or advanced degrees often hold positions in management.


Medical office administration professionals are an important part of the healthcare field. In modern medicine, the ability of an administrative office can be the difference between a functioning healthcare facility and a non-existent one. Individuals who are detail oriented and interested in a career in healthcare administration may enjoy working in one of the many medical office professions.


Bureau of Labor Statistics Occupational Outlook Handbook - Medical Records and Health Information Technicians

Wikipedia - Medical Classification

Wikipedia - Medical Billing

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