Video: What Is Interpersonal Communication in the Workplace? - Definition, Process & Examples

Video Summary for Interpersonal Communication in the Workplace

This video explains interpersonal communication as the exchange of information between two or more people in a workplace setting.

The communication process involves four key components: the sender (who initiates), the message (information being sent), the channel (how it's transmitted), and the receiver (the recipient).

Communication can be disrupted by different types of noise:

• Physical noise (distracting sounds)
• Semantic noise (ambiguous language)
• Physiological noise (bodily distractions like headaches)

The video explores two important workplace communication types: superior-subordinate communication (between management and employees) and peer communication (between colleagues at the same level).

Effective communication is vital for workplace productivity and involves encoding messages, selecting appropriate channels, decoding information, and providing feedback.